What is Bluetooth?Bluetooth technology allows free wireless connections between all Bluetooth-compliant devices within a range of 10 meters. Using the Bluetooth feature, you can exchange/stream audio, video, and graphical data.
Which are the Bluetooth versions supported by Spice mobiles?Bluetooth versions 1.2 & 2.0 are supported by Spice mobiles.
Why can't I find my friend's device?
- Check that the distance between the two is not over 10 meters (32 feet) and that there are no walls or other obstructions between the devices.
- Check that the other device is not in hidden mode.
- Check that both devices are compatible.
Why can't I end a Bluetooth connection?If another device is connected to your device, you can either end the connection using the other device or by deactivating Bluetooth connectivity. Press and select Bluetooth >Power > Off.
Which are the Spice Phones that have FM radios?Spice Mobile Phones which have the FM Radio Feature: S-6005, S-5420, C-5300, M-5252, S-5330, S-940, S-590, S-580, S-930, D-88 gold, D-90, X-1, S-707n, C-810.
Can I add FM recording & Voice Recording as a Ringtone?Yes, it is possible but your handset should have internal/external memory to store the recorded file.
How can I save my favorite channel in the FM List?
- You can manually input the frequency and save into the channel list, or
- Preset auto search (Auto Tuning) can save all channels automatically, or
- If you wish to save the current playing FM Channel then long press any no. key, the channel will be saved on that particular no. key.
- To play a channel, press the number it is saved on, when the FM is on.
How do I turn on the FM Radio using the shortcut Key in the Spice phones?The FM radio can be turned on : by long pressing the Hot Key i.e. 0, on the keypad, when it is in idle mode. The 0 Key enables the phones to toggle between FM ON/OFF functions. Please make sure that you have the Stereo headsets plugged into the headset jack as it serves as an antenna.
Which are the Spice mobiles that have wireless FM?M-5252 has the wireless FM feature, it does not require headset for activating FM.
*1 for optimum performance of FM, Spice recommends plugging in the wired headset.
How many FM channels can Spice mobiles store?Spice mobiles can store a minimum of 10 and a maximum of 20 channels in the list
What is Scheduled FM recording*2 and how can I use it?This feature allows the user to record their desired FM Program at a particular set time without interacting with the phone. The user has to feed the Recording START and END time and the recording will start and end automatically. User can also use this file as a ringtone.
*2 Make sure that the FM headset is connected during recording
How do I record a video?Please follow the following steps:
- On the Idle Screen, Press Multimedia Video recorder
- Press the Camera Hotkey to Start/Stop Recording
Which file formats do the video players in Spice mobiles support?The media player supports: .3GP, .MP4, .mpeg, enterprise .AVI, H.263 & H.264 Formats of Video Playback (formats vary from phone to phone)
Where are the videos stored in my Spice phone?By default the Videos are stored in the Phone memory (if its there inside) in the folder Named: Video in the File Manager. However this default storage can be changed to storage in any other Drive or new folder which can be created in the internal memory of the phone or an external memory card.
What are the Shortcuts*3 (hot keys) for the various camera features?
While using the camera, the user can set the following parameters:
- Effect Setting toggle – Hotkey KEY 1
- Change the white Balance – Hotkey KEY 2
- Delay Timer toggle (0sec to 15 sec delay) – Hotkey KEY 3
- Continuous Shots (1-5) – Hotkey KEY 4
- Image Quality (Normal, High) – Hotkey KEY 5
- Image Size – Hotkey KEY 6
- Night Mode Toggle ON/OFF – Hotkey KEY 7 to increase & KEY 0 to decrease.
- Zoom Toggle – Hotkey KEY 8
- Flash Toggle – Hotkey KEY 9
Why do images look smudgy?Ensure that the camera lens protection window is clean.
How can we change still camera mode to video Recording mode and Vice versa .You can Long press the "*&rdquo" Key or “1&rdquo Key to switch between camera & video recording mode.
Where are the pictures, clicked with Spice mobile phone stored?By default the pictures get stored in the Phone Memory in the folder named “Photos”. However this default storage can be changed to storage in any new folder which can be created in the internal memory of the phone or an external memory card.
Can I set one of my camera pictures*4 as my display background picture?Yes. In order to set a camera clicked picture as a wallpaper, please follow the following steps: In the idle mode Press Menu-»Settings-»Phone Setup-»Display Characteristics-»Wallpaper-»User Define-»Select Storage (Phone/Card)-»Select the location of storage-»Select the File to be used-»OK-»OK to set as wallpaper
*4 Camera Picture size should not exceed 20kb, to take the photo within the mentioned size we recommend to set the camera picture resolution “320x240” from photo settings menu.
What are the screen resolutions supported by Spice phones?S-6005, S-5330, C-5300, S-940, S-590 & S-580 65K M-5252, D-1111, D-1100, S-930, D-88 Gold, X-1, D-90, C-810 & S-707n 262K
What are the various supported image sizes?The following image Sizes are supported by our different models:
- 128 X 160
- 160 X 120
- 320 X 240
- 640 X 480
- 1280 X 1024
- 1600 X 1200
Can I change the camera picture (resolution)*5 size in my phone?The Picture Size can be changed. Please follow the following process:
- Turn on the Camera by pressing the Camera Key.
- Press Option->Image Settings->Press OK->
- Image Size->Change the image size->
- Select the Image->Press OK.
- The image size is set.
- Shortcut: The image size can also be set by pressing KEY No.6 on the keypad while taking the picture.
- *5 For changing the resolution, we recommend to refer the User manual.
Can I capture a photo from a playing video?Yes, you can capture still photo from a playing video, you just need to press the camera key to capture the particular photo.
Unable to access GPRS in Spice Handsets?*6Check the settings in the Handset, Most of the Spice Handsets' paths are as follows: - Services-> WAP-> Settings-> Edit profile (Select the respective Operator profile from the given list) then click on Activate. Now restart the phone
*6 Make Sure Operator has enabled GPRS from its end in your SIM card.
How can we use phone as modem in Spice CDMA Phone?Spice provides Dial-up software, with every CDMA phone.
- Install the software on the phone as a basis for the CDMA Modem connection
- Connect phone and computer via USB data cable. Select Menu> Settings>Phone>Setup USB> Config Modem Fun, when you connect phone and computer via USB data line for the first time,
- Use your MDN number as User name & Password.
- Now you can connect the internet by Dialing via the CDMA shortcut on the desktop.
Computers with Windows 2000 can finish installing Mobile Phone USB Modem Driver automatically. Computer with Windows XP/Vista threre will be a pop-out Mobile Phone USB Modem Driver interface automatically; you can finish installing according to the screen’s display.
How do I connect internet with the help of My SPICE phone via GPRS on my Computer/Laptop?You can download the software to create the dial up connection on your computer from our website’s http://www.spice-mobile.com/software.aspx software section. Make sure your Spice mobile supports “Phone as Modem” & your SIM's GPRS services are activated by your operator.
Which Spice phones Support “Phone as Modem” connectivity?Spice Mobile phones S-6005,S-5420, D-1111, M-5252, D-1100, S-940, S-930, X-1, D-90, C-810, D-88 gold,
You would need Spice Data Cable & Dial-up software to access internet on your PC/Laptop D-88n and S-707n.
How can I retrieve the call log in Spice Dual phone?There are two ways to retrieve call log,
- Press the ‘send’ key, it will open the combined history (Master/Slave SIM).
- Go to Menu > Call history > Master SIM Log or Slave SIM Log, to retrieve call logs.
How do I delete my log information?To clear the log, go to Menu> select Call history > Scroll to the Log tab, and select OK To erase the Missed/ Received/ Dialed log contents, Call Timer, SMS Counter, GPRS Counter & Call Cost.
Which music formats do Spice Handsets support?MP3/WAV/MIDI/AMR/ACC/ACC+ for third party download and default Mp3 Ring tones come in every.
Can I change the Skin of the Audio/MP3 Player?Yes, you can change the skins of your audio player: - Go to Menu-» Multimedia-» Audio Player-» List-»Options-»Settings-»2nd option Skin, you can select one of 3 default skins.
How do I set an MP3 song as a ring tone in Spice phones?Menu » Multimedia » Audio Player » List, select required song and Go to -» Options » Add to Rings. Now the Song will be available at your User Profile settings
How can I create a playlist?You just need to put all songs into “My Music” Folder inside the memory card or phone memory (if it exists), Then, open the MP3 player=>select list =>go to options submenu=>choose the “auto generate list”. Refresh the list and the songs will be updated automatically.
How many megabytes (MB) are there in 1 GB (gigabyte)?1024 MB is equal to 1GB.
How many bytes are there in 1 MB?There are 1024 bytes in 1 MB.
How can I shift between alphabets and numbers while typing an SMS?Shift between alphabets and numbers while typing an SMS by pressing the______ key..
How can I insert symbols while writing an SMS?Insert symbols while typing an SMS by pressing the "*"key.
How can I insert a number directly while typing an SMS?Insert a number directly while typing an SMS by long pressing the key corresponding to the number.
What does number black-list and white-list mean?It is firewall feature which lets you block or allow some numbers for incoming calls/SMS. Call/SMS filter setting can be set by choosing the same from Settings > Call settings or SMS > Message settings.
Can I write a long SMS? What is that feature called?Yes, you can write up to 1224 characters (size of one SMS is 160 characters).This feature is called as message concatenation.
What does Cell Broadcast (CB) Message mean?Broadcast Message is supported by GSM network. Broadcast messages provided by the phone are single-way messages sent to the users of the network operators by the message service center. For the contents and channel setup of broadcast messages, consult your network operator. You need to set Receive Broadcast Message to ‘On’ before you can use Broadcast
What does Private Menu mean and how can it help me?Private Menu is a privacy protection feature which protects your personal data with a password so that nobody can see the specified features which are exclusively private for you. It can help you protect your Call History, Message, Phone Book, File Manager, E-Book Reader & Calendar etc from any unauthorized access. Following Spice phones support this feature: S-5420, S-940, S-707n
What should I do when the device cannot send/receive a multimedia message?If you can not send/receive a MMS, go to the MMS profile settings as follows: Menu>Messages>MMS>Settings>Server Profile, select the server profile as per the operator SIM card. Activate that profile and try again.
What is Video Caller ID?The video to be associated can be a recorded video from the phone camera or the user can also use a downloaded clip/video. Whenever the caller with whom the video has been associated calls, the video plays on the screen.
What is Photo Caller ID?This is a special feature in Spice Phones. It enables a user to attach a Photo which is stored in the memory with the contact in the phonebook.
Types of memory cards do Spice mobiles support?The default code is 1122. However user can change it.
What type of memory card is supported by Spice mobile?Spice mobiles support T-Flash or Micro SD memory card.
I have inserted SIM / UIM card but my phone cannot read the card, why?This can happen when either you have not inserted the card properly or your card is not valid, so please check for the same.
What is PUK code and what should I do if my phone prompts for the PUK code?PUK (Phone Unlocking Key) number is normally required when you enter the wrong PIN (Phone Identification Number) Code. If your phone prompts for PUK number it means your SIM has been blocked. Please communicate with your SIM Card service provider to get the PUK code and use the code to unlock.
What should I do if I Get bad voice quality?Please check if the phone signal is strong enough and move to an open area to get a better signal.
Why are the week numbers missing?If you have changed the calendar settings so that the week starts on a day other than Monday, the week numbers are not shown.
What should I do if the phone screen displays information like "No service"?Please check if you are in a weak signal area (e. g. in the channel or surround by buildings), change the area and retry.
What is the Mobile Tracker feature and which Spice Handsets support this feature?Mobile Tracker feature is a security feature that helps you track your mobile. If the tracking mode is on then the the assigned tracking number will receive an SMS about the new SIM which is using your phone. * Tracking Number should have ’+91’ prefix of 10 digit mobile numbers. Spice handsets that support this feature are: S-6005, C-5300, S-5330, D-90, S-940, S-590, S-580 & S-707n
How can I increase / decrease the Speaker volume in spice handsets which don’t support side keys?If there is no side key then Just Press “*” to increase volume and “#” to decrease volume.
How can I do call recording*9 during a conversation?By long pressing the side volume key towards down. If the side key is not available then long press the lower part of the central navigation key.
*9 Spice can change the shortcut key to record the call conversation without prior notice to the customer.
How can we know the BTS/Town Location on a Spice Phone?Select CB message and switch on the Read Message option..
Which kind of Java games / applications can be downloaded?In spice Java phones, you need to install both .jar and .jad files of a particular third party game or application.
What is speed dial function and how can I use this feature?Speed dial is a convenient way of using your most frequently used numbers with just a long press of a single number on the keypad. As the speed dial number, you can assign up to 8 speed dial numbers to number keys 2 – 9. For using the feature please refer to user manual however path in most of the Spice Handsets is as follows: Menu > Settings > Phone Setup > Speed Dial
Which Spice handsets Support Hindi language?Spice Handsets which support Hindi Language: S-6005,C-5300, S-5420, S-5330 , S-590 , S-940, & S-580
What is the Screen type of Spice Phones?Model Screen Type (Display Technology) S-6005, M-5252, S-5330, D-1111, D-1100, X-1, D-88, D-90, S-930, S-940, S-707n
C-5300, S-580, S-590 TFT (Thin Film Transistor)
QVGA (Quarter Video Graphics Array)
CSTN (Color Super-Twist Nematic)
What is True Dual Standby in Spice Dual Handset? *1In True Dual Standby technology,
- You can receive and make the CALL from any of two SIMs cards simultaneously.
- You can send and receive SMS from any of two SIM cards simultaneously.
- While using SIM 1/2, you can see incoming calls to SIM 2/1 .
- You can hold first call and swap to second activated call or receive the second call which is in waiting.
- While using SIM 1/2, you can send SMS either from Sim-2 or SIM-1.
True Spice Dual Phone supports this technology e.g. GSM+CDMA D-1111, D-88n, D-88 gold GSM+GSM D-1100, D-90 (if both GSM SIM cards used)
*10 ‘M’ series does not support the features mentioned in point 3, 4 & 5.
How many GSM Band frequencies are there & how many work in India?Total Band Frequencies worldwide (in MHz) Works In India (in MHz) 850 900 900 1800 1800 1900
How many CDMA Band frequencies are there & how many work in India?There is only one Band frequency i.e 800 MHz
On which Bands do spice mobile phones work?Band (Frequencies) Spice Mobile Phone Model(s) Dual Band (900/1800 MHz) M-5252, S-5330, S-580, S-590, S-707n, D- 88n and 88Gold (GSM) Triband (900/1800/1900 MHz) S-5420, S-6005, S-940, X-1, D-90 (Both) and D-1100(Master) Quadband (850/900/1800/ 1900 MHz) Quadband (850/900/1800/1900 MHz) CDMA (800 MHz) D-1111(CDMA), C-5300, C-810, D- 88n and 88Gold(CDMA)
How do I get good battery backup?By charging the battery up to 8 hrs for the first time and subsequently for 2 hrs.
- Charging the battery only after complete discharge of battery.
- Do not remove the battery often.
- Do not remove the battery more often repetition.
Tip on the Battery: When you unpack the phone for the first time, the battery is not fully charged. It takes three charging-discharging cycles for the battery to reach its peak performance. so, for the better performance of battery it is recommended that you fully Charge and Discharge battery at least three times.